Terms & Condtions

Tickets are sold for the event by Chiddfest Music Festival, hereby referred to as CF, and its various ticket outlets in accord with the terms and conditions below. These terms & conditions contain important information, please read them carefully. The use of this ticket and entry onto the site shall constitute an acceptance by the holder of these terms & conditions and imply an undertaking on the part of the holder to observe them. In the event of any breach of these terms & conditions, the Promoter reserves the right to cancel tickets, to refuse admission, to eject the holder or to confiscate offending articles, as the case may be, and in any case, to retain any monies paid for the relevant ticket. Tickets cannot be transferred, re-sold, refunded, or re-issued. If this ticket is re-sold or transferred for profit or commercial gain by anyone other than CF or an authorised outlet or sub-agent, it will become voidable, and the holder may be refused entry or ejected from the Site. No tickets may be used for competitions, promotions, or hospitality packages without the written consent of CF, and any ticket so used will become voidable and the holder may be refused entry or ejected from the Site. Tickets are sold subject to CF’s right to alter or vary the performances and/or the Festival due to events or circumstances beyond its control without being obliged to refund monies or exchange tickets. In the event of cancellation due to unforeseen circumstances or events beyond the control of the organisers, a refund will not be available. Children’s tickets are only available when purchasing an adult ticket and all children must be accompanied. Proof of age for child tickets may be required on site to minimise risk of fraud and ticket touts. Lost, stolen, damaged, destroyed, or undelivered tickets cannot be replaced or refunded, there will be no admission without a valid ticket. When you receive your tickets, please check them carefully as mistakes cannot always be rectified. Keep tickets in a safe place. Please note that direct sunlight, heat, or water can sometimes damage tickets. CF reserves the right to refuse admission to the Festival. Security personnel may conduct security searches of persons entering the site to ensure the safety of the persons on site. Any person who fails to comply with instructions from a steward or other person acting for the management may be ejected from the site. Admission to the site is at the ticket holder’s own risk. CF shall have no liability for any loss, injury or damage sustained within the site. Water in a 750ml plastic bottle with unbroken seal is permitted into the arena as well as an empty refillable bottle. Water points accessible within the arena. Fireworks, smoke canisters, flags, banners, or other similar articles are not permitted within the site, any person in possession of such articles may be refused entry or ejected from the site. No illegal substances may be brought onto the site, any found will lead to prosecution. Official merchandise, food, drink, and general provisions will be available from authorised identified vendors within the site. No trading shall be undertaken without the consent of CF, any offenders will have their property confiscated and will be ejected from the Site. Photographic, video or audio reproduction of artists is prohibited. No professional tape or video recorders, or professional photographic equipment will be permitted on the site without agreement of CF, any breach will lead to confiscation of equipment. Ticket holders’ consent to their inclusion in official photographic, visual & audio recordings of the Festival as members of the audience. Dogs are allowed on-site and must always be kept on a lead, and you MUST clean up after your dog. Conditions of Entry Tickets cannot be re-sold. Defaced tickets will not be accepted. If you lose your tickets, we will blacklist them, they will become invalid, and we will re-issue fresh tickets to you. The following rules will be sent out with every ticket bought in advance and given to everybody who purchases a ticket on the gate. They will also be advertised on the website in advance of the event. All persons arriving with a vehicle must park on site in the designated areas and must purchase a parking ticket. Anybody parking in an unauthorised area is liable to have their vehicle removed. We have the right to search anybody as a condition of entry to our event. Anybody refusing a search will be evicted from site. There is a no return policy on those refusing searches. Amnesty boxes are positioned to allow attendees to voluntarily surrender illegal substances or articles that would be deemed as a risk to others. We have the right to confiscate alcohol. An attendee is not to bring any alcohol into the festival arena. Anyone found selling alcohol can expect to be evicted from site. Any parent of a minor whose child is suspected of consumption of alcohol is liable for eviction. Any parent or guardian of a minor suspected of committing or planning to commit an act of crime or anti-social behaviour will be evicted along with those in their care. We have the right to confiscate PAs, generators, glass, and other banned articles. All illegal substances and articles are banned from site. The organisers reserve the right to change the bill without prior notification. Persons and vehicles suspected of carrying out illegal and/or offensive activities on site will be searched and subject to eviction. Lost wristbands cannot be replaced. Anybody found without a wristband is liable to be evicted. Anybody entering the site is liable to be spot-checked and their wristband scanned for an identity check at any point. Anybody found to be wearing a wristband that has been tampered with will be immediately evicted by security staff. The organisers reserve the right to evict anybody they feel is in contravention of site rules, licensing conditions or the event eviction policy. Ticket Sales Tickets cannot be exchanged or refunded after purchase unless the entire Festival is cancelled, in which case you will be offered Tickets for a rescheduled date (subject to availability) up to the face value of the Ticket or, if you are unable to attend the rescheduled date or the festival is not rescheduled, a full refund excluding fees will be issued. If you accept a Ticket for a rescheduled date, you will not, at a later date, be entitled to claim a refund in respect of the cancelled Festival.